Frequently Asked Questions
Everything you need to know about our organic products and services.
Are Organic Tattva products certified organic?
Yes, all our products are 100% certified organic by accredited bodies. We follow strict international standards to ensure no synthetic pesticides or fertilizers are used.
How long does shipping usually take?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days.
What is your return policy for food items?
Due to the perishable nature of food, we only accept returns if the product is damaged, expired, or incorrect upon arrival. Please contact us within 48 hours of delivery to initiate a claim.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by country and are calculated at checkout.
How should I store my organic grains and pulses?
To maintain freshness and prevent infestation, we recommend storing our products in airtight containers in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular mobile wallets through our secure payment gateway.